Contact Gateway Health Plan Medicare Assured SM
To email Gateway Health Plan®:
Toll Free Numbers:
| Provider Services |
800-685-5205 |
8:30-4:30 M-F |
| Health Services- UM |
888-447-4375 |
8:30-4:30 M-F |
| Member Services |
888-447-4505 |
8:00am-8:00pm
7 days a week |
| Special Needs /Prev Health |
888-447-4506 |
8:30-4:30 M-F |
| Pharmacy |
888-447-4507 |
8:30-4:30 M-F |
| Marketing / Sales |
877-GATEWAY |
(877-428-3929) |
| TDD/TYY |
800-654-5988 |
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Gateway Health Plan® offices are closed the following holidays. If an answering servcie is reached, please leave a message and your call will be returned as soon as possible.
| - 2009 Holiday Schedule - |
| January 1, 2009 |
New Year's Day |
| January 19, 2009 |
Martin Luther King Jr. Day |
| April 10, 2009 |
Good Friday |
| May 25, 2009 |
Memorial Day |
| July 3, 2009 |
Independence Day (observed) |
| September 7, 2009 |
Labor Day |
| November 26, 2009 |
Thanksgiving Day |
| November 27, 2009 |
Day After Thanksgiving |
| December 24, 2009 |
Day Before Christmas |
| December 25, 2009 |
Christmas Day |
| January 1, 2010 |
New Year's Day 2010 |
Mailing Address for Medical and Behavioral Health Claim Forms
Gateway Health Plan®
Claims Processing Center
P.O. Box 11-725
Albany, NY 12211-0725
Claims Inquiries and Administrative Reviews:
Gateway Health Plan®
Attention: Claims Review
US Steel Tower, Floor 41
600 Grant Street
Pittsburgh, PA 15219-2704
Provider Appeals:
Gateway Health Plan®
Attention: Appeals Department
US Steel Tower, Floor 41
600 Grant Street
Pittsburgh, PA 15219-2704
All other correspondence:
Gateway Health Plan®
US Steel Tower, Floor 41
600 Grant Street
Pittsburgh, PA 15219-2704
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