About Us
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Contact Gateway Health Plan Medicare Assured ® HMO
To email Gateway Health Plan®:
Toll Free Numbers:
| Member Services |
800-685-5209 |
8:00am-8:00pm
7 days a week |
| Provider Services |
800-685-5205 |
8:30-4:30 M-F |
| Health Services- UM |
800-685-5207 |
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| Special Needs /Prev Health |
800-685-5212 |
8:30-4:30 M-F |
| Pharmacy |
800-685-5215 |
8:15-4:30 M-F |
| Marketing / Sales |
877-GATEWAY |
(877-428-3929) |
| TDD/TYY |
800-654-5988 |
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Gateway Health Plan® offices are closed the following holidays. If an answering service is reached, please leave a message and your call will be returned as soon as possible.
| - 2010 Holiday Schedule - |
| January 1, 2010 |
New Year's Day |
| January 18, 2010 |
Martin Luther King Jr. Day |
| April 2, 2010 |
Good Friday |
| May 31, 2010 |
Memorial Day |
| July 5, 2010 |
Independence Day (observed) |
| September 6, 2010 |
Labor Day |
| November 25, 2010 |
Thanksgiving Day |
| November 26, 2010 |
Day After Thanksgiving |
| December 23, 2010 |
Day Before Christmas (observed) |
| December 24, 2010 |
Christmas Day (observed) |
| December 31, 2010 |
New Year's Day (observed) |
Mailing Address for Medical and Behavioral Health Claim Forms
Gateway Health Plan®
Claims Processing Center
P.O. Box 11-560
Albany, NY 12211-0560
Claims Inquiries and Administrative Reviews:
Gateway Health Plan®
Attention: Claims Review
US Steel Tower, Floor 41
600 Grant Street
Pittsburgh, PA 15219-2704
Provider Appeals:
Gateway Health Plan®
Attention: Appeals Department
US Steel Tower, Floor 41
600 Grant Street
Pittsburgh, PA 15219-2704
All other correspondence:
Gateway Health Plan®
US Steel Tower, Floor 41
600 Grant Street
Pittsburgh, PA 15219-2704
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