Contact Gateway Health Plan Medicare Assured ® HMO SNP
To email Gateway Health Plan®:
Toll Free Numbers:
| Member Services |
800-685-5209 |
8:00am-8:00pm
7 days a week |
| Provider Services |
800-685-5205 |
8:30-4:30 M-F |
| Health Services- UM |
800-685-5207 |
|
| Special Needs /Prev Health |
800-685-5212 |
8:30-4:30 M-F |
| Pharmacy |
800-685-5215 |
8:15-4:30 M-F |
| Marketing / Sales |
877-GATEWAY |
(877-428-3929) |
| TDD/TYY |
711 |
|
Gateway Health Plan® offices are closed the following holidays. If an answering service is reached, please leave a message and your call will be returned as soon as possible.
| - 2012 Holiday Schedule - |
| January 2 |
New Year’s Day |
| January 16 |
Martin Luther King Jr. Day |
| May 28 |
Memorial Day |
| July 4 |
Independence Day (observed) |
| September 3 |
Labor Day |
| November 22 |
Thanksgiving Day |
| November 23 |
Day After Thanksgiving |
| December 24 |
Day Before Christmas (observed) |
| December 25 |
Christmas Day (observed) |
Mailing Address for Medical and Behavioral Health Claim Forms
Gateway Health Plan®
Claims Processing Center
P.O. Box 69359
Harrisburg, PA 17106-9359
Claims Inquiries and Administrative Reviews:
Gateway Health Plan®
Attention: Claims Review
US Steel Tower, Floor 41
600 Grant Street
Pittsburgh, PA 15219-2704
Provider Appeals:
Gateway Health Plan®
Attention: Appeals Department
US Steel Tower, Floor 41
600 Grant Street
Pittsburgh, PA 15219-2704
All other correspondence:
Gateway Health Plan®
US Steel Tower, Floor 41
600 Grant Street
Pittsburgh, PA 15219-2704
H5932_604 CMS Approved 10202011
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