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Contact Gateway Health Plan®

To email Gateway Health Plan®:

Member Contact - PA Medicaid
Website Contact

Toll Free Numbers:

Provider Services 800-392-1145
Health Services - UM 800-392-1146
Member Service 800-392-1147
Member Eligibility - DIVA 800-642-3515
Special Needs/ Prev Health 800-642-3550
Pharmacy 800-528-6738
Family Health Council 800-532-9465
Health Choices 800-485-5998
TDD/TYY 800-654-5988

Gateway Health Plan® offices are closed the following holidays. If an answering service is reached, please leave a message and your call will be returned as soon as possible.

- 2012 Holiday Schedule -
January 2 New Year’s Day
January 16 Martin Luther King Jr. Day
May 28 Memorial Day
July 4 Independence Day (observed)
September 3 Labor Day
November 22 Thanksgiving Day
November 23 Day After Thanksgiving
December 24 Day Before Christmas (observed)
December 25 Christmas Day (observed)

Claims and Referral Forms Mailing:

Gateway Health Plan®
Claims Processing
P.O. Box 69360
Harrisburg, PA 17106-9360

Claims Inquiries and Administrative Reviews:

Gateway Health Plan®
Attention: Claims Review
US Steel Tower, Floor 41
600 Grant Street
Pittsburgh, PA 15219-2704

Provider Appeals:

Gateway Health Plan®
Attention: Appeals Department
US Steel Tower, Floor 41
600 Grant Street
Pittsburgh, PA 15219-2704

All other correspondence:

Gateway Health Plan®
US Steel Tower, Floor 41
600 Grant Street
Pittsburgh, PA 15219-2704

Gateway Health Plan Quick Links



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Last Updated: 11/3/2010