Contact Gateway Health Plan®
To email Gateway Health Plan®:
Toll Free Numbers:
| Provider Services |
800-392-1145 |
| Health Services - UM |
800-392-1146 |
| Member Service |
800-392-1147 |
| Member Eligibility - DIVA |
800-642-3515 |
| Special Needs/ Prev Health |
800-642-3550 |
| Pharmacy |
800-528-6738 |
| Family Health Council |
800-532-9465 |
| Health Choices |
800-485-5998 |
| TDD/TYY |
800-654-5988 |
Gateway Health Plan® offices are closed the following holidays. If an answering service is reached, please leave a message and your call will be returned as soon as possible.
| - 2012 Holiday Schedule - |
| January 2 |
New Year’s Day |
| January 16 |
Martin Luther King Jr. Day |
| May 28 |
Memorial Day |
| July 4 |
Independence Day (observed) |
| September 3 |
Labor Day |
| November 22 |
Thanksgiving Day |
| November 23 |
Day After Thanksgiving |
| December 24 |
Day Before Christmas (observed) |
| December 25 |
Christmas Day (observed) |
Claims and Referral Forms Mailing:
Gateway Health Plan®
Claims Processing
P.O. Box 69360
Harrisburg, PA 17106-9360
Claims Inquiries and Administrative Reviews:
Gateway Health Plan®
Attention: Claims Review
US Steel Tower, Floor 41
600 Grant Street
Pittsburgh, PA 15219-2704
Provider Appeals:
Gateway Health Plan®
Attention: Appeals Department
US Steel Tower, Floor 41
600 Grant Street
Pittsburgh, PA 15219-2704
All other correspondence:
Gateway Health Plan®
US Steel Tower, Floor 41
600 Grant Street
Pittsburgh, PA 15219-2704
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