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Continuity and Coordination of Care


Gateway Health PlanĀ® wants our members to receive the best possible care. One of the most important steps you can take to make sure the care you are getting is appropriate is to tell the providers you see about all of your medical issues. Make sure your primary care physician (PCP) knows if you are seeing any other doctors and the reasons for that care. This includes obstetricians and gynecologists (OB/Gyns), family planning providers, dentists, behavioral health providers such as psychiatrists and psychologists, chiropractors and eye doctors.  Ask any specialists you see to inform your PCP about any care or medicines provided for you. Please agree to sign any forms that permit your doctors to share information about your care with each other. You can also talk to your PCP about any information another provider has given you about your care or any drugs a provider has told you to take.

It is also very important that all of your doctors/providers know about all medications you take, even over-the-counter medicines, such as vitamins or herbal medications. Keep a written list of the medicines you take and carry it in your purse or wallet so you can share this information with your providers.  Remember to update the list when changes occur to make sure it includes all of your current medicines and doses.