print close

2010 Accessiblity Standards and Goals


Practitioner Type

Requirement

Standard

PCP

Specialist

Wait time for an Emergent Appointment

Immediately seen or referred to an emergency facility

PCP

Specialist

Wait time for Urgent Care Appointment

Within 24 hours

Specialty Types: Dermatology, Dentist, Orthopedic Surgery, Otolaryngology, and most pediatric specialists (call member services for a detailed list)

Wait time for Asymptomatic Regular/Routine Appointment

Within fifteen (15) business days from the date of referral

PCPs and Specialties  not listed above

Wait time for Routine Appointments

Within 10 business days