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Adjustment Codes



Please Note:  Data subject to change in order to comply with HIPAA Regulations.  Gateway will notify practitioners of changing policies via an update mailing or the Provider Newsletter, The Gateway Review.

KEY:
D#   -   Claim Rejection/Denial Code
R#   -   RemarksCode to Identify a Gateway Processing/Payment Rule
A#   -   ClaimAdjusted/Appealed/Corrected Code
C#   -   Coding to identify claim line changes

Rejection/Denial Codes
D1
  -   Rejected - MedicalRecords
The patient’s medical records arerequested in order to review the claims for payment.  Often this remark is used when considering the emergency roomtreatment or to determine discrepancies between procedure and diagnosis codesor levels of treatment provided.
D2
  -   Denied - Not the Member ’sCapitated Provider
Payment will not be issued for thisservice, as capitation has already been paid to another provider for thisservice and should have been performed by that provider.
D3   -   Rejected - AgeDiscrepancy Related to the Procedure Code Billed; Refile
The procedure code submitted is notappropriate based on the age of the member.

D4   -   Rejected - InvalidModifier OR Invalid Modifier/Procedure Code Combination; Refile  
Submit appropriate CPT-4 modifierswith CPT codes and HCPCS modifiers with HCPCS codes.  Invalid modifier and procedure code combinations are notcovered.  Providers should submitappropriate modifiers even if they do not affect payment of the claim.  Modifiers solely applicable to MedicalAssistance pricing are not acceptable for Gateway and may result indenials.  The inappropriate use ofmodifiers may generate audits or denials. 

D5   -   Rejected  - Invalid Procedure Code; Refile W/In 90Days of RA
Valid procedure codes for Gatewayare those codes that are listed on the Medical Assistance fee schedule for themost current update or approved by GHP. The codes include currently activeCPT-4 codes, or HCPCS codes. The inappropriate use of codes, which may or maynot effect payment, may generate audits or denials.

D6   -   Rejected - Itemized Bill w/ Dates of Service Required; Refile
Multiple dates of services must be itemized on the UB or HCFA to listall specific procedure codes performed and the dates on which each procedure was performed.  This requirement does not apply to Extended Nursing Care services.

D7   -   Rejected - Invalid Diagnosis Code; Refile W/In 90 Days of RA
Currently active ICD-9 diagnosiscodes are required on all claims, and if additional digits are required beyondthe first 3 numbers designating the diagnosis code, those must be placed on the claim, as well.  All claims without avalid diagnosis code will be denied for this reason.

D8   -   Rejected - Expenses Incurred After Coverage Terminated 
(Please note wording changed on8/12/03 see D63 for denial if expenses incurred prior to enrollment)  
According to the eligibility information available on the day the claim was processed, this patient was not enrolled with Gateway Health Plan® on the date of service.  Claim payment is contingent upon eligibility on the date of service, regardless if there was a referral or an authorization given prior to the service.  Eligibility can be verified with Gateway Health Plan® 24 hours a day, 7 days a week.  Refer to the Member Eligibility section of the Policy and Procedure manual for more details.

D9   -   Denied - Benefits Terminated for the Date of Service
Benefits for theservices billed were not allowed due to a medical necessity or a level of carediscrepancy.  Discussions have already taken place between Gateway Health Plan’s Utilization Management Department andthe provider of service about this treatment. Appeals of this denial should be directed to the AppealsDepartment.  Refer to the Complaint andGrievance Section of the Policy and Procedure manual for more details.

D10   -   Rejected - Exceeds Maximum Claim Filing Time
180 days from the date of service isallowed for initial claim submissions, with the exception of EPSDT claims,which must be filed within 60 days.  Allclaims are inventory controlled and date-stamped the day they are receivedin the Gateway claims processing office.  A claim will only be accepted as filed if it is received within 180 daysfrom the date of service, unless it is an EPSDT claim, which must be filedwithin 60 days from the date of service.

D11   -   Rejected- Resubmit with EOB from Primary Carrier
Based on the existence of other insuranceinformation in the Gateway Health Plan® claims system or on the documentation supplied by the Medical Assistance Program, the member who received the services provided has other primary insurance. The claim must be processed by a primary carrier before submission to Gateway.  MA Managed Care Plans are thepayers of last resort and receive information on other insurance directly from the Department of Public Welfare.  If this information is incorrect, the member will need to contact the County Assistanc eOffice Case Worker to have the incorrect information removed from the State’s system.  If other primary insurance has been determined to exist, the provider should refile the claim with an explanation of benefits (EOB) from the primary carrier in order for Gateway Health Plan® to consider payment.  Any attorney involvement due to personal injury lawsuit must be reported to the TPL division of the Department of Public Welfare immediately.

D12   -   Denied- Motor Vehicle Accident - Auto Insurer is Primary/EOB
(DO NOT USE IF ACC ON OR AFTER1/1/99)
The claim is related to a motorvehicle accident for which another carrier or party may be liable.  A notarized affidavit of no insurance or aletter from the auto carrier as proof of no insurance will be accepted.  However, Pennsylvania’s law, Act VI, maystill allow for recovery through any household auto insurance coverage.  Provider cooperation will be required toobtain necessary information so that claims can be settled as quickly aspossible.  Any attorney involvement dueto personal injury lawsuit must be reported to the TPL division of theDepartment of Public Welfare immediately.

D13   -   Denied - Worker’sCompensation is Primary Carrier/EOB
Based on information providedthrough the Department of Public Welfare or information provided on the claim,the claim should be filed with the member’s Worker’s Compensation insurancecompany.  A letter from the Worker’sCompensation carrier documenting denial or exhaustion of benefits will beaccepted with a refiled claim.

D14   -   Rejected -Provider’s Bill and the EOB Must Correspond
A bill for a particular service wassent in and the EOB attached to it does not indicate a payment or denial forthe service that is submitted to Gateway (the EOB appears to be for another serviceprovided that is not on the bill).

D15   -   KeystoneHealth Plan West is Carrier for this Service
This code is not applicable forservices rendered on or after 5/1/98.

D16   -   Rejected - Davis Visionis Carrier for this Service
     (Effective 11/1/04, Clarity is nolonger the plan administrator for vision claims)
By contractual agreement, routinerefractive services, glasses, and contacts are covered for Gateway members byanother carrier.  Claims and all related documentation must be handled by this carrier.  Refer to the Member Benefits section of the Policy and Procedure Manual for further details.    

D17   -   Rejected Argus Healthcare Pharmacy Carrier Responsible for this Service
By contractual agreement, mostlegend and non-legend (OTC) drugs under the formulary for Gateway members arecovered by another carrier.  Claims and all related documentation must be handled by this carrier.  Please refer to the Member Benefits section of the Policy and Procedure Manual forfurther details.

D18 -   Denied -Other Services Included with Payment of Primary Services
Pre-admission testing and othersupplies or services are considered included with the total procedure performedin a facility setting or with the total charges of an inpatient admission.  This code may also be used for officeservices.

D19   -   Denied This Procedure Code is not Compensable under Medical Assistance or Gateway 
Gateway does not issue payment for procedurecodes that at not compensable under Medical Assistance or Gateway.

D20   -   Denied - Over MaxProcedure/Benefit Limit 
The service(s) provided exceeds the maximum allowable number of services available in this period for this member under Gateway Health Plan®.

D21   -   Rejected - No Referral /Expired/InvalidReferral
A member’s Primary Care Physician determines the need for a Gateway member to receive medical services from aspecialist, facility, or ancillary provider; and the PCP must write a Referral Form for these services.  Written or electronic referrals are good for a maximum of three visits* or 90 days(whichever is first) for medical care and 3 days for Emergency Room Services.  The referralmust be dated on or prior to the date of service by a specialist, facility, orancillary provider.  A fewself-referral situations do exist.  Seethe Referrals and Authorization Section of the Policy and Procedure Manual for more details.  (*Please refer to the Referral Form forspecific criteria pertaining to certain services not limited to 3 visits). 

D22   -   Rejected - NoPrecert/Expired/Invalid Precertification
Certain services require precertification (authorization) from Gateway Health Plan’s Utilization Management Department.  A provider mustcall the UM Department at Gateway on the day of or before a service takes placeto receive a review of medical appropriateness for the service.  If a precertification is issued, it istime and procedure specific and will expire.  Please confirm the precertification with the UM Department.  Retrospective precertification will not begiven.  If the services rendered were insupport of another provider, please confer with that provider regarding precertification obtained.  See theReferral and Authorization Section ofthe Policy and Procedure Manual for more details.

D23   -   Denied - Same ServicePaid to a Different Provider 
Another provider billed for the sameprocedure or service under the same circumstances on the same day and wasreimbursed.  It is not Gateway HealthPlan’s policy to reimburse twice for the same procedure; coordination between providersshould occur.

D24   -   Rejected - RelatedMaternity Claim Not Received
A combined inpatient per diem ispaid for the mother and baby (provided both are discharged on the same day andare not placed in any special unit or bed for care) is issued to a hospital forobstetrical delivery admissions.  Whenbills are submitted separately for the mother and baby, payment determinationsare made in accordance with pre-certification allowances.

D25   -   Denied - DuplicateClaim - Paid/Denied Correctly Previously
This claim was previously processedand a payment or denial was issued.  Thepayment/denial was found to be appropriate and no further consideration will be given without the submission of information to offset a denial, prove an incorrect payment amount, or file an appeal. All appeals should be directed to the Appeals Department.   Refer to the Complaints and Grievance Section of the Policy and Procedure Manual for more details.

D26   -   Duplicate Claim -Original Still Under Consideration
This service or claim has been acknowledged as received by Gateway Health Plan®; however, either a duplicate submission during the same payment period or technical system constraint, such as a fee or code in development or waiting to be added to the system has caused processing to be delayed. 

D27   -   Submit charges to the MAFee-For-Service Program
The State Medical Assistance Programaccepts financial responsibility for this type of medical service or the specific member on the claim.

D28   -   Denied - EPSDT Form Is Incomplete 
(Not Applicable for EPSDT Services Reported on MA 517 Form for dates of service 10/1/01-2/29/04)
The EPSDT Form is completed inconjunction with required testing based on a member’s age as outlined by theperiodicity table.  If a required testwas not reported on the form, payment for the EPSDT screen is denied.

D29   -   Emergency Room Visit Not Approved 
The service(s) provided in the Emergency Room setting were not approved.  Medical documentation has been reviewed by autilization review nurse and the Gateway Health Plan (GHP) Physician Advisor.  The Gateway Physician Advisor makes the final determination of payment or denial.

D30   -   Denied Additional Information Needed to Support Payment (Description of Code changedon 3/1/04)
This code is used to designate thata required form for an OB Intake Package or appropriate codes for EPSDTreimbursement were not submitted in accordance with plan criteria.  A bill for an Obstetrical Intake Package(W5950) requires a Prenatal Risk Assessment Form.  EPSDT reimbursement will not be allowed unless code S0302 and anappropriate 993XX preventive medicine evaluation and management code are bothsubmitted.  

D31   -   Rejected- EPSDT Form Not Submitted with Claim Form (applicable to dates of service prior to 1/1/02)
This code is discontinued.

D32   -   Denied - Prior PaymentsEqual DME Purchase Price
A DME item can be rented from aprovider for a Gateway member.  If it isrented, payments will only be made until the purchase price is reached. 

D33   -   Rejected - Charges Were Not Submitted 
The provider did not submit a charge for a billed procedure code; therefore, Gateway will not render any payment since the provider did not indicate what charges he or she is billing for this service.  Primary Care Physicians do not have to submit charges for capitated services.

D34   -   Itemize Payments by Procedure Code on the EOB 
If Gateway Health Plan® is secondary to a member’s primary medical insurance, Gateway is required to consider payment as payer of last resort to the provider of service.  When the EOB is sent to Gateway, each procedure code processed must be associated with some portion of the charges onthe EOB or the claims system cannot determine a correct payment.  Therefore, further detail is requested fromthe primary insurer.  Itemized statements are not required for Extended Nursing Care services as long as the dates of service on the EOB correspond to the dates onthe bill.

D35   -   Rejected Submitted BillDoes Not Match Authorization
When the Utilization Management Department issues an Authorization for a service orprocedure, the date of service(s), provider number and procedure code(s) shouldmatch the information submitted on the bill.  If the information on the bill does not match the authorization, theclaim may be rejected as Gateway Health Plan® is unable to determine if the authorized service is the same as the service on the bill.

D36   -   Rejected -Discrepancy inthe Level of Care Provided with the Authorization
When the Utilization Management Department issues an Authorization for a service orprocedure, the level of care provided must be defined.  For example, an inpatient stay will have abed defined (i.e., a pediatric bed in a semi-private room).  If the bill submitted by the provider indicates a discrepancy in the care rendered versus what was actually precertified, then the claim is denied for this reason.

D37   -    Rejected - Must Use Contractedand/or Authorized Procedure Code(s) for Ambulance/Transport Services 
All ambulance/transport providersare required to bill Gateway with procedure codes that are contracted and/orauthorized for reimbursement. 

D38   -    Baby NotEnrolled in Plan; Refile with the Baby’s Gateway ID Number
A baby is not added to the GatewayHealth Plan coverage until the mother’s MA caseworker processes the MA-112 formfrom the hospital.  Once this iscomplete, the baby is assigned a recipient number and can be enrolled inGateway Health Plan (retroactive to the birth date).  This process usually takes 6-8 weeks.

D39   -    Rejected -Refile with Gateway Member ID Number 
Member information is incorrect/incomplete and we cannot identify the Gateway Health Plan® member.  Please resubmit claim with correct information.
D41   -   Anesthesia Minutes Reported Incorrectly;Resubmit In Quantity Field     Anesthesia claims processing requires providers billing with codes 00100-01999 to identify time units in whole minutes in area 24G of the CMS-1500 Form (formerly HCFA)for proper reimbursement.  If time isnot indicated or listed in another area of the form, appropriate payment can not be determined.  Please resubmit.

D41   -     InformalReview Denial
This code is discontinued.

D42   -    Non-ParInformal Review Denial
This code is discontinued.
D43   -   Resubmit Claim toDental Carrier
By contractual agreement, dentalservices are covered for Gateway members by another carrier.  Claims and all relateddocumentation must be submitted directly to this carrier.  Refer to the Member Benefits section of the Policy and Procedure manual for more details.

D44   -   Submit Claim to BHProvider
Behavioral Health services formembers are limited to Emergency Room services that donot result in an in-patient admission. Please resubmit claim to correct payer.

D45   -   Medical Services NotApproved 
The services provided for medical care (other than Emergency Room ) were not approved. Medical documentation has been reviewed by autilization review nurse and the Gateway Health Plan (GHP) PhysicianAdvisor.  The Physician Advisor makesthe final determination of payment or denial.

D46   -   Medical Records AreInsufficient 
This code indicates thatdocumentation was received, but the medical records received are not sufficientto render a decision (illegible notes, insufficient documentation of symptoms,etc.).    

D47   -   Rejected- ProviderNumber And Tax ID Number Do Not Match 
This code is used when the claimcannot be processed since the provider number and the tax identification numberdo not match information contained in Gateway’s records.  Please submit documentation to allow recordsto be updated.

D48   -   Denied- Diagnosis not consistent with Medical Review
This code is used when a review ofmedical records has been conducted, and the findings in the records are used toreverse a previously paid claim.  Finaldetermination of claim payment is based on the results of the medical records.

D50   -   Denied forMultiple Reasons
This code is discontinued.

D51   -   Denied- Services Billed Under Newborn Number 
Claim incorrectly billed undernewborn ID number.

D52   -   Denied- Services Not Paid Until Confinement Ends
Payment of charges applicable to DRGreimbursement is not issued until discharge diagnosis submitted.

D53   -   LabNot Authorized or Performed by Non-Capitated Provider
This code is used when lab servicesare rendered by a provider other than the member’s capitated lab provider.  Additionally, if a member does not have acapitated lab provider, the code is used to designate that a referral/auth hasnot been obtained.

D54   -   Deny- No Referral after 1st/2nd Review 
This code is used for specialproject purposes to identify if referrals are submitted after the claim isreceived for payment. 

D55 -   Claims Combined for Editing  
Claims finalized by the claims processor but not yetupdated in the claims system through the A/P process are denied if charges on anew claim result in a coding edit applicable to both claims. The original claimis denied and all services are processed on a single claim. 

D56   -   Prof Fees Must Be Billed With AModifier  
Charges that require modifiers to allow appropriate reimbursement willbe rejected to alert providers of correct billing procedures.

D57   -   Rejected DRG Code Required 
Inpatient claims that require a DRG code for payment determination willbe rejected if the DRG code is not included on the claim. 

D58   -   Deny Administrative
This code should be used only for claims resulting from deniedauthorizations by NIA for CT Scans/MRI services.

D59   -   Deny Retrodisenrollment Submitto MA
Claims that are adjusted due to delayed notification ofa disenrollment received by Gateway Health Plan will be reprocessed and deniedwith this code. 

D60   -   Submit NDC Code, Name, Dosage,Quantity OR Verify Quantity of Billed Code  
Charges that are eligible for payment under the medical plan need to besubmitted with one of the following codes: J3490, J7599, J7799, J8499, J8999,J9999 or 90799 along with NDC code, drug name, dosage and quantity to beprocessed.  Claims submitted with an unclassified J code and NDC that appear to include anincorrect quantity will be denied for provider review of NDC and/or quantity.

D61   -   Procedures ForBilling W/Group, Referring, Performing Provider Were NotFollowed  (Code will be used withManagement Approval Only)
This code is discontinued.

D62   -   Rejected - Sex Discrepancy Relatedto the Procedure Code Billed; Refile
(New code eff. 8/12/03 see D3 forAge Discrepancy note)  
The procedure code submitted is not appropriate based on the sex of themember.

D63   -   Rejected - Expenses Incurred Prior To Coverage 
(New code eff. 8/12/03 see D8 fordenial if expenses incurred after coverage terminated)
According to the eligibility information available on the day the claim was processed, this patient was not enrolled with Gateway Health Plan® on the date of service.  Claim payment is contingent upon eligibility on the date of service, regardless if there was a referral or an authorization given prior to the service.  Eligibility can be verified with Gateway Health Plan® 24 hours a day, 7 days a week.  Refer to the Member Sectionof the Policy and Procedure manual for more details.

D64   -   Rejected Services Mustbe Billed on a CMS or UB
EPSDT services billed on an MA-517form for dates of services on or after 3/1/04 will be denied with this code toconvey that only CMS or UB forms are acceptable.  Other services billed on non-standard forms will also be deniedwith this code. 

D65 Denied Paper UBForms Cannot be Processed Unless a Valid Type of Bill is Submitted in Field 4;Resubmit
The Type of Bill is requiredon UB forms for claims processing purposes. Electronic Claims will be rejected by the clearinghouseand paper claims will be rejected through the claims system.

D66 Denied Claim Does Not Have ANY DiagnosisCode(s) on the Bill.  One or More ValidDiagnosis Code(s) Required; Resubmit
Claims submittedwithout any diagnosis code cannot be processed.  Every bill must have a minimum of one diagnosis code submitted orit will be denied with code D66.  Claimssubmitted with invalid diagnosis code(s) for the date of service will result ina claim denial under a different adjustment code.

D67 Denied Infertility Services are not Covered Under MA or Gateway
Claim lines submitted with adiagnosis code or for a service for infertility are not eligible forreimbursement by Gateway Health Plan.

D68 Denied Renal Dialysis Services are not a partof your Benefit Package under MA or Gateway  
Renal Dialysis services submitted for members who do not have the Renal Benefit are not eligible for reimbursement by Gateway Health Plan®.

RemarkCodes

R1    -   CapitatedService
No payment will be issued for this service as capitation has already been paid to the provider of service.

R2    -   Payment Reflects Non-Medicare COB 
The primary insurance carrier’spayment was included in Gateway Health Plan’s calculation.  Payment allowed represents GHP’s contracted liability less the primary carrier’s payment (based on approved/contractedamount) for the service(s).

R3   -   Combined Mother & BabyPayment
Payment for this service reflectscompensation for both mother and baby charges during an inpatient deliverystay.

R4   -   Interim Bill Payment 
This payment is recognized to be aninterim payment and may be recalculated based on contractual agreement uponreceipt of a final bill.

R5   -   Contracted/Negotiated Rate  
Payment for this service was made ata special contracted or negotiated rate with the provider of service.

R6   -   Reprocessed and Corrected  
There are times during theprocessing of a claim when a processor makes an error and it is discoveredduring an accuracy audit.  In thisinstance, this remarks code may be applied to the reprocessing of the claim.

R7   -   Paid at Quantity Specifiedin the Authorization   
When the Utilization ManagementDepartment issues an authorization, the quantity of the procedure or servicemust be defined.  In the event that thequantity on the bill exceeds that in the authorization, then the additionalquantities are not considered for additional payment.

R8   -   ClaimResolution Finalized 
This code allows any claim requiringadditional investigation to be finalized in accordance with current dataincluded in the claim system.

R9   -   TPLRefund to DPW
This code is used to redirectpayment to DPW when Gateway receives a refund from a provider for a TPL expense forwhich Gateway is obligated to pay.

R10   -   NoncleanEDI - Provider/Member # Not Submitted   
Claims processingcriteria included incorrect/incomplete information and additional research wasrequired for an electronically received claim.

R11   -   Fee/CodeUpdate Completed   
This code is applicable to claim adjustments resulting from coding changes and the Remarks code is restricted tousage only by the claim review dept.

R12   -   Payment ReflectsInterest Amount  
This code is used to identify claims paid with interest on aremittance advice due to investigation of a delayed payment.

R13   -   Paymentreflects Medicare COB  
This claim reflects coordination of benefits with Medicare as the primary carrier.  Gateway determinesits cost-sharing liability by calculating the difference between the GHPcontracted rate and the amount Medicare pays (including adjustments forMedicare approved amounts and contractual allowances). 

R14   -   EPSDTProcessed After MA ID Number Research (Code discontinued for dates of service of3/1/04 or after)
Claims submitted by providers on MA 517EPSDT forms (effective 10/1/01 2/29/04) that do not have a crossreference to an MA ID number in GHP’s records will be researched and GHP’sprovider record will be updated.   Theclaim will be processed after the update is completed.

R15   -   AmountPaid Represents EPSDT Reimbursement (Applicable forDates of Service of 3/1/04 or later)
Payment for claims processed forEPSDT services will reflect the provider’s contracted rate for code S0302 whenbilled along with the appropriate 993XX preventive medicine evaluation andmanagement code.

R20   -   Invalid Place of Service Code May Have Been Corrected To Allow Payment
CMS-1500 Place of Service Codesare used by Gateway to process claims. This notification is to make you aware that the code on the claim wasincorrect.  If payment was not affectedby the erroneous place of service code, it was not changed.  If payment was affected by the erroneousplace of service code, it was changed to allow proper reimbursement.  Please review place service codes andutilize CMS-1500 codes for claims submission to Gateway.

Adjusted/Appealed/Corrected Codes

A1   -   Adjustment to/Recovery ofPrevious Payment 
Additional payment has been approvedfor this service OR the service was over-paid OR is aduplicate payment and money has been subtracted to correct the error.

A2   -   Administrative/MedicalAdjustment
Payment for this claim has been allowedoutside normal processing guidelines. Although the service may not have had approval from the PCP or GatewayHealth Plan, the situation is one where medical attention was warranted ORwhere payment is deemed appropriate by administrative personnel of GatewayHealth Plan.

A3   -   Appeal - Denial Overturned 
This service has been reconsideredas a result of an appeal by the provider and the original decision to deny theservice/claim has been overturned.

A4   -   Appeal - Denial Upheld 
This service has been reconsideredas a result of an appeal by the provider and the original decision to deny theservice/claim has been upheld.

A5   -   Appeal - Payment Upheld 
This service has been reconsideredas a result of an appeal by the provider and the original decision to pay thisclaim has been upheld.  The originalpayment is considered to be a final and complete payment.

A6   -   Claim Processing Error -Claim Corrected 
This is a claim correction due to adata keying error of information provided on a claim form that was made by aGateway Health Plan claims processor.

A7   -   Incorrect Quantity -Claim Corrected 
This is a claim correction as aresult of an error in keying the correct quantity of a procedure or inoverlooking additional claim documentation referencing the quantity of serviceprovided.

A8   -   Emergent Diagnosis 
This claim has been processed forpayment because any of the diagnoses submitted for the emergency room servicesallow the claim to be paid.

A9   -   Authorized Emergency Room Visit
This claim has been processed forpayment because the provider received approval for an emergency room visit fromeither the member’s PCP or from Gateway’s Utilization Management Department.

A10   -   AuthorizedLiability 
The original liability on anauthorization was changed to allow a claim to be attached to the authorizationand paid.  A10 is used only for internalpurposes at Gateway and will not appear on a remittance advice.    

A11   -   Additional FormsReceived; Claim Reprocessed 
The claim is now eligible to beprocessed correctly, because additional forms were received by the provider(i.e., an itemized bill, an invoice, etc.).

A12   -   Appeal Denied; MedicalRecords are Insufficient
This code is discontinued.

A13   -   Appeal Denied; Does NotMeet Emergency Room Criteria
This code is discontinued.

A14   -   Check Return/Refund;Claim Reprocessed 
This adjustment code is used toindicate the reprocessing of a claim that has been associated with a returnedor refunded check submitted by the provider.

A15   -   Referral Found after Additional Review   
This code is used for specialproject purposes to identify if referrals are submitted after the claim isreceived for payment. 

A16-  Claim Reversed for Editing
This code is used to reverse aservice previously submitted and processed when a charge on a new claim resultsin a coding edit applicable to both services - the original claim is reversedand all services are processed on the current claim. 

A17   -   SeeMember ID# - Please Update Records 
Claims that are received electronically withincorrect Gateway member ID# are reviewed to attempt to process the claim the firsttime it is received.  If the claim is processed, this note notifies the provider that information in their recordsneeds to be updated/corrected.

A18   -   Adj Reflects CostOutlier Payment
(Please note wording changed on 8/12/03 see A20 for DayOutlier note)  
Gateway proactively reviews recent claim payment activity toidentify if an outlier payment is due to a participating DRG hospitalfacility.  Claims that are assigned this code reflect adjustments made as a result of cost outliercriteria.

A19   -   Adj Hosp Readmissionwithin 30 Days
Gateway complies with MA criteria in administering readmissionsfor the same DRG within a 30-day period of a prior hospital admission.  Claims for readmissions to the same facility for the same DRG are combined and all dates of services are considered as the same period of hospital confinement. 

A20   -   Adj Reflects DayOutlier Payment
     (New code eff. 8/12/03 see A18 forCost Outlier note)  
Gateway proactively reviews recent claim payment activity to identify if an outlier payment is due to a participating DRG hospitalfacility.  Claims that are assigned this code reflect adjustments made as a result of day outlier criteria.

A21   -   Adj DRG Payment Due to Hospital Transfer
Gateway complies with MA criteria for hospital transfers from one DRGreimbursed facility to another. Hospital charges for the facility initially admitting the patient areallowed at a prorated DRG amount for each day of approved care.

Claim Line Changes

C17 -  Procedure Code Replaced or Rebundled  
This adjustment code is a genericcode to identify any claim line that has been replaced or rebundled to meetplan criteria.  The claim line(s) thatreplace(s) the submitted charges will appear separately on the claim.  This code has been instituted to meet HIPAArequirements.

C18   -   DefaultClaim Line Denial  
The adjustment code is a genericcode to identify any claim line that does not warrant any payment.  The claim line(s) that replace(s) thesubmitted charges will appear separately on the claim.  This code has been instituted to meet HIPAArequirements and will most frequently apply to claim lines audited by GHP’scoding program.

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