The Gateway Health Plan® Special Needs Unit is designed to provide special assistance to our members who encounter difficulty accessing and/or using medical or human services; understanding how to navigate the managed care system; or learning more about their health care needs or conditions. The unit is staffed by nurses and social workers.
Services provided include the following:
Please contact the Special Needs Unit at 1-800-642-3550 Option 1, Monday through Friday, between the hours of 8:30am and 4:30pm to refer one of your patients for any of these services. We look forward to hearing from you.
Helpful Special Needs Links