Opioid/Substance Use Disorder Resource Center

Gateway Listens

Have Your Voice Heard

As a Member of Gateway Health, Your Opinion Matters

Gateway Health appreciates and respects the opinions, good or bad, of all our members. That’s why Gateway Health invites all members to participate in our Gateway Listens online member feedback program - where your opinions will make a real difference. As a participant, you will be part of an online member community that provides feedback on our business decisions so you can get the most out of your health plan.

The Gateway Listens program consists of surveys and questionnaires about health, wellness and resources affecting your health care. This means you can play a part in shaping the coverage, programs and care options we offer to our members!

Signing up is easy. Just log in to the member portal and click the Gateway Listens link. Don’t have a member portal account? That’s okay, signing up for that is quick and easy, too.

Get Started

Feedback is quick and easy to provide, and once we record the information, we take action. Your individual survey responses are confidential and as the responses of all enrolled members are compiled, you will have access to the information.

We appreciate your voluntary participation as we continually work to improve health care services for you and all our members.


One of our friendly Gateway Health representatives is available to take your call. Monday through Friday, 8 am – 8 pm. 1-800-392-1147 (TTY# 711 for hearing impaired)
Or, you can email us.

Contact Us

Copyright 2022 Gateway Health Plan