Renew Your Medical Assistance

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You can find out how this partnership will impact you here.

How to Renew Coverage

To keep Medical Assistance benefits open, this is what you must do:

When it comes time to renew your coverage you will receive a renewal packet from the County Assistance Office (CAO).
The packet will include forms that you will need to complete and return to the CAO.
It is very important for you to return the forms to the CAO by the due date in your renewal packet.
A self-addressed stamped envelope will be included for your convenience.
As an added convenience you may also renew online at www.compass.state.pa.us. Instructions on how to use the COMPASS website to renew online will be included in your packet.
Download the myCOMPASS PA mobile app to manage and access your benefits from your phone. For more information you can watch a short video and download the app.

It is important to tell your Caseworker if you have moved.
You can call the Statewide Customer Service Center and speak to a Caseworker to change
your address and telephone number.
You can call Monday through Friday from 7:30 AM until 5:00 PM.
The telephone number for the Statewide Customer Service Center is 1-877-395-8930.
Philadelphia residents should call the Philadelphia Customer Service Center at (215)560-7226.