Over-the-Counter Products

Gateway Health is now Highmark Wholecare! Click here to visit our new website. We will continue to provide health care to serve the whole you.
You can find out how this partnership will impact you here.

Your Quarterly Benefit Allowance for Everyday Health

With Gateway Health, getting your over-the-counter products and medications has never been easier. This benefit allows you order and save money on the health products you use most! Just use the catalog and order form provided below.

Over-The-Counter Catalog (OTC)

* Please review the most up to date version of the Over-The-Counter Catalog, before placing an order.

You can place an order for Over the Counter products via the Fieldtex website.

Fieldtex Customer Service number - 1-855-350-0074
TTY Hearing impaired: 711

Contact Gateway Health 1-800-685-5209 from 8:00 AM-8:00 PM, Eastern Time:
7 Days a week from October 1^st through March 31^st
*From April 1^st through September 30^th our business hours are 8:00 AM-8:00 PM, Monday through Friday.

Gateway Health offers HMO plans with a Medicare Contract. Some Gateway Health plans have a contract with Medicaid in the states where they are offered. Enrollment in these plans depends on contract renewal. This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments and restrictions may apply. Benefits, premiums and/or copayments/coinsurance may change on January 1 of each year. You must continue to pay your Medicare Part B premium – The State pays the Part B premium for full dual members. Please contact the plan for further details. The Formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.

Medicare Ombudsman Website Best Available Evidence

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