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Gateway Health Medicare and Medicaid Plans


Gateway Health would like you to remember that we will never:

  • ask you to provide us with your bank account information, credit card numbers or debit card numbers.
  • call you and ask you to provide us with your social security number. Gateway Health will only ask for your social security number if you call Gateway Health and we need to verify your identity.

If you think you have received a scam phone call, hang up and call Member Services to confirm that we did call you. 

1-800-392-1147 for Medicaid (TTY: 711)
1-800-685-5209 (TTY: 711 or 1-800-654-5984) for Pennsylvania Medicare
1-888-447-4505 (TTY: 711 or 1-800-750-0750) for Ohio Medicare
1-855-847-6380 (TTY: 711 or 1-800-648-6056) for Kentucky Medicare
1-855-847-6430 (TTY: 711 or 1-800-735-2962) for North Carolina Medicare
From 8:00am – 8:00pm, Monday – Friday

Gateway Health is committed to protecting the privacy of your health information and non-public personal (financial) information. For further information about our privacy practices, visit the Privacy section of this website at the bottom of this page.